Legacy CRM migration transitions from systems and data sources no longer delivering expected value, to more modern solutions that better align with strategic goals.
CRM migration presents a rare opportunity for organizations to analyze their CRM business processes and operations, as both business requirements and the technology landscape will have changed since the implementation of a legacy system.
Successful migration of a legacy CRM entails updating functionality, migrating CRM data, and implementing new systems with minimal disruption to existing processes, enhancing CRM capabilities without introducing new process friction or operational bottlenecks.
