January 26, 2024 - My first YouTube video!September 4, 2023 appearance on the Salesforce Developer PodcastEpisode 192: The Role of Architects with Mike TopalovichJoin us as we take an insightful journey with Salesforce Architect, Mike Topalovich, who uncovers his unique career path, starting from his early introduction to coding as a young child, and leading up to his current role in the Salesforce ecosystem.developer.salesforce.comAugust 9, 2023 appearance on the Insightly Closing Time PodcastDo Legacy CRMs Need a Reality Check? 4 Risks of Purchasing Legacy SystemsHow do you know if you’re buying old technology? Are legacy CRM systems focused on enterprises, leaving small and midsize businesses flapping in the wind? As organizations look to make a CRM purchase, it’s time to dig into what’s going on in the market’s biggest players and make an informed choice for what is the single source of truth for your business. In this episode of Closing Time, Chip welcomes Mike Topalovich, solutions architect and CRM consultant, to talk about what’s going on in the CRM market, how it has evolved over time, and what businesses need to consider before purchasing a legacy system. Want to better align your go-to-market teams? Get a demo of Insightly's Modern, Scalable CRM today: https://bit.ly/3sITbqV Connect with Mike Topalovich: https://www.linkedin.com/in/topalovich/ Connect with Chip House: https://www.linkedin.com/in/chiphouse/ 00:00 Introduction 01:44 Laggard CRM Players 05:08 Issue with SaaS Bloat 08:45 High TCO for Legacy CRMs 13:05 Sunk Cost Fallacy 17:12 Identifying Needs and Requirements 21:06 Complexity Doesn't Mean Quality #legacycrm #crmselection #crmsolutionswww.youtube.comArchitect ThinkingExploratory Thoughts