Business Process and Workflow Automation begins with a deep understanding of your organization’s structures, flows, and the steps required to create customer value. Before automation can happen, processes must be understood, and then optimized.
Global optimization focuses on processes that span multiple business units or functions, reducing friction at handoffs and amplifying value as it flows through the system. In contrast, local optimization addresses specific tasks within teams or departments, improving efficiency on a more granular level.
True process improvement is iterative and continuous—not a one-time effort. Real progress happens when business processes and system changes evolve together, ensuring both operational excellence and innovation.
When considering automation, the key question isn’t “What technology do we need?” but “Is this a business problem or a technology problem?” More often than not, it’s the former. Adding automation without solving the underlying inefficiencies can magnify issues instead of fixing them.
As an Enterprise Architect with over 20 years of experience in business process and workflow design, I’ve been inspired by pioneers like Michael Hammer, Eliyahu Goldratt, and Tom Davenport. My deep business knowledge, combined with systems architecture expertise, reveals the bigger picture, helping you overcome the typical barriers to effective process design and implementation.
Together, we can create the clarity and structure needed to drive operational improvements and sustainable growth.
What Fractional Capacities Apply?
Application Architect
Think beyond how applications are built to how they support business strategy.
Data Architect
Make data useful by aligning models to value streams and information flow.
Integration Architect
Design and structure integrations across business domains, layers and interfaces.
Process Architect
Map, model, and optimize core flows that drive execution and value creation.
How Should We Engage?
On-Demand: Half-Hour
Quick consultations addressing specific issues and providing immediate feedback.
On-Demand: Full-Hour
Deeper sense-making, tactical problem solving, and executive briefings.
On-Demand: Half-Day
Focused attention for complicated problem solving and long-term strategic planning.
On-Demand: Full-Day
Deep focus for systems and process analysis, modeling, and design support.
What Are Other Tactical Outcomes To Consider?
Architecture Modernization
How can you see the whole picture if things are siloed and disconnected?
Delivery Process Optimization
Is it time to stop chasing rituals and focus on workflows that work for you?
Enterprise AI Preparedness
Where can real value be found in applying what is possible with enterprise AI today?
Enterprise Solution Design
Are your enterprise architecture and design capabilities keeping up?
M&A Due Diligence
How quickly can you understand the capabilities of potential targets?
Leadership Enablement
Where can team and organizational leaders level up to take on what comes next?
Project Rescues and Reboots
What initiatives or ideas from the past might be holding potential value today?
Workflow Automation
Which processes are candidates for reducing repetitive manual work?
Workflow Automation