Do Legacy CRMs Need a Reality Check? 4 Risks of Purchasing Legacy Systems
How do you know if you’re buying old technology? Are legacy CRM systems focused on enterprises, leaving small and midsize businesses flapping in the wind?
As organizations look to make a CRM purchase, it’s time to dig into what’s going on in the market’s biggest players and make an informed choice for what is the single source of truth for your business.
In this episode of Closing Time, Chip welcomes Mike Topalovich, solutions architect and CRM consultant, to talk about what’s going on in the CRM market, how it has evolved over time, and what businesses need to consider before purchasing a legacy system.
Want to better align your go-to-market teams? Get a demo of Insightly's Modern, Scalable CRM today: https://bit.ly/3sITbqV
Connect with Mike Topalovich:
https://www.linkedin.com/in/topalovich/
Connect with Chip House:
https://www.linkedin.com/in/chiphouse/
00:00 Introduction
01:44 Laggard CRM Players
05:08 Issue with SaaS Bloat
08:45 High TCO for Legacy CRMs
13:05 Sunk Cost Fallacy
17:12 Identifying Needs and Requirements
21:06 Complexity Doesn't Mean Quality
#legacycrm #crmselection #crmsolutions
