Lifetime Value (LTV)

What is Lifetime Value (LTV)?

Key Concepts of Lifetime Value (LTV)

Additional Topics in Customer Value Creation

Customer Expectations

Customer Expectations

Customer Retention

Customer Retention

Customer Satisfaction

Customer Satisfaction

Perceived Value

Perceived Value

Additional Topics in Mike Topalovich’s Ontology

Architect Thinking

Architect Thinking

Human Thinking

Human Thinking

Market Thinking

Market Thinking

Strategic Thinking

Strategic Thinking

Systems Thinking

Systems Thinking

Technology Thinking

Technology Thinking