Technology can only be of value if it is adopted and utilized by its human stakeholders.
Adoption goes beyond simply using a tool, application, or process - to achieve true adoption, a technology must be integrated into the business operations of an organization and utilized in a way that enables tangible value creation.
Successful adoption of a new technology or changes to an existing system requires effective communication of expectations, benefits, and incentives, as well as establishing trust through feedback loops and responding to issues, constraints, or barriers to adoption.